Contract to Perm Collections Specialist (Remote)

Naviga • Atlanta, GA

10h • Remote

About The Position

This is a temp-to-hire opportunity with a leading global business law firm for a detail-oriented professional to join its collections team in a fully remote capacity. The position supports financial and administrative functions, including client onboarding, payment processing, and financial reporting, and reports to the Sr. Collections Manager. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. EST. The role has the potential to convert to a permanent position.

The employer is described as a prestigious global law firm headquartered in Chicago and London, with more than 3,600 lawyers worldwide. The firm emphasizes collaboration, high standards, professional growth, problem-solving, and innovation.

Requirements

• At least 5 years of experience in a professional accounting role, specifically in collections, accounts receivable, or financial administration.
• Previous experience working in a law firm environment.
• At least a high school diploma or GED.
• Intermediate-level skills in MS Word and Excel.
• Experience with Aderant and Chrome River; both are required.
• Ability to communicate effectively verbally and in writing with staff, attorneys, and clients.
• Ability to thrive in a fast-paced, deadline-driven environment and manage multiple tasks efficiently.
• Accuracy, professional persistence, and ability to handle client objections effectively.

Nice To Haves

• Associate’s Degree preferred.
• Experience with Workday, PayPal, and ARCS is highly desired.

Responsibilities

• Assist with gathering financial documents and setting up new client profiles while following procedures.
• Process credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
• Run and analyze reports on outstanding balances and collections activity to provide management insights.
• Prepare and submit documentation in Chrome River to process client overpayment refunds.
• Complete and process vendor forms in accordance with company policies.
• Provide general assistance to collections managers and communicate with clients and vendors.

Benefits

• Fully remote work arrangement.
• Potential to convert to a permanent position.
• Professional, collaborative atmosphere where accuracy and quality work are valued.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED