Contract to Perm Collections Specialist (Remote)

Naviga•Dallas, TX

2d•Remote

About The Position

This is a temp-to-hire opportunity with a global business law firm for a detail-oriented Collections Specialist to support financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role is fully remote and follows a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. EST. It reports to the Senior Collections Manager and has the potential to convert to a permanent position. The Collections Specialist supports a collaborative, high-performing team in a fast-paced, deadline-driven legal environment. The position requires accuracy, professional communication, problem-solving, and the ability to manage multiple tasks. The firm is described as employing more than 3,600 lawyers worldwide and as headquartered in Chicago and London.

Requirements

At least 5 years of experience in a professional accounting role, specifically in collections, accounts receivable, or financial administration.
Previous experience working in a law firm environment.
At least a high school diploma or GED.
Intermediate-level skills in Microsoft Word and Excel.
Experience with Aderant and Chrome River.
Ability to communicate effectively with staff, attorneys, and clients, verbally and in writing.
Ability to work in a fast-paced, deadline-driven environment and manage multiple tasks efficiently.
Accuracy, professional persistence, and the ability to handle client objections effectively.

Nice To Haves

Associate’s degree preferred.
Experience with Workday, PayPal, and ARCS highly desired.

Responsibilities

Assist with gathering financial documents and setting up new client profiles in accordance with procedures.
Process credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
Run and analyze reports on outstanding balances and collections activity to provide management insights.
Prepare and submit documentation in Chrome River to process client overpayment refunds.
Complete and process vendor forms in accordance with company policies.
Provide general assistance to collections managers and communicate with clients and vendors.