Collections Coordinator

Terracon • Tampa, FL

3d

About The Position

The Collections Coordinator is responsible for coordinating accurate and timely collections for an engineering consulting firm. Under general supervision, this role manages and executes collection activities for assigned accounts receivable portfolios, follows up diligently on invoices, and works to resolve issues and facilitate payment of overdue invoices. The position also processes lien waivers, client demand letters, and bankruptcy notifications, and follows bankruptcy cases through resolution. The coordinator maintains comprehensive records of collection interactions and supports collection-related training for office staff and new acquisitions. The role follows project safety rules and quality standards and performs other duties assigned by the supervisor.

Requirements

• High school diploma or equivalent.
• Minimum 3–5 years of related experience.
• A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

• Oracle experience preferred.

Responsibilities

• Coordinate accurate and timely collections for the firm.
• Manage and execute collection activities for assigned portfolios, including diligent follow-up on accounts receivable invoices.
• Resolve problems and facilitate payment of past-due invoices.
• Participate in meetings with department, office, and project managers to provide collection updates and discuss related issues.
• Provide office and division managers with recommendations about future collection activity, including whether to escalate matters to legal counsel, outside agencies, or demand letters.
• Assist with training office staff and staff of new acquisitions.
• Process lien waivers.
• Create and follow up on client demand letters to support collection activities.
• Process bankruptcy notifications and follow up on bankruptcy cases until resolved.
• Maintain comprehensive records of interactions during collection efforts and promptly address delinquent accounts.
• Follow safety rules, guidelines, and standards for all projects; participate in pre-task planning and report safety concerns to management.
• Maintain quality standards on all projects.
• Perform other duties assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED