Collections Coordinator

Kent Companies • Lewisville, TX

23h

About The Position

The Collections Coordinator is a key member of the collections and billing team. This role compiles, processes, and maintains accurate and timely accounts receivable records while maintaining positive working relationships with customers, employees, and company leadership.

The position monitors accounts receivable aging, supports research and resolution of payment issues, posts customer payments in the company’s ERP system, and communicates with customers about overdue accounts and payment timing. It also assists with contractual documentation, maintains paper and electronic records in accordance with company policy, and responds to internal and external inquiries. Duties may change at any time, with or without notice.

Requirements

• High school diploma; an associate degree is preferred.
• Two years of experience in accounts receivable, accounts payable, or a similar role.
• Strong time management and organizational skills with attention to detail.
• Excellent communication skills and a collaborative team mentality.
• Proficiency in Excel and knowledge of the Microsoft Office Suite.
• Valid driver’s license.
• Reliable transportation to the workplace(s) or job location(s).
• Ability to pass drug screening.
• Must be able to work in the United States without corporate sponsorship now and in the future.

Nice To Haves

• Construction industry experience preferred.
• Accounting software experience; Trimble Spectrum preferred but not required.
• Associate degree preferred.

Responsibilities

• Monitor the Company’s accounts receivable aging and identify overdue accounts.
• Assist the Collections Specialist in researching and resolving payment issues.
• Post all customer payments received into the Company’s ERP system.
• Communicate with customers regarding overdue accounts and timing of payments, maintaining accurate and up-to-date collection notes in customer files.
• Assist with preparation of notice letters, lien waivers, and other contractual documents.
• Maintain documentation, including paper and electronic files, in accordance with company policy and procedures.
• Respond to internal and external inquiries.
• Perform other duties as assigned; the listed duties and responsibilities are not comprehensive and may change at any time, with or without notice.

Benefits

• Weekly pay
• PTO (Paid Time Off)
• Medical, dental, and vision coverage
• Supplemental insurance options
• Retirement plans with discretionary employer-matching
• Holiday pay for New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Scholarship opportunities for dependents
• Leadership development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED