Collections Coordinator

LKQ Corporation•Atlanta, GA

About The Position

The Collections Coordinator is responsible for collecting and processing accounts receivable. The role assists team members and leaders with collection efforts, reviews accounts receivable and targets past-due charge-account or COD invoices, and handles communications with customers and company employees. The coordinator also supports leadership with inbound communications, prepares outgoing mail and overnight packages, and manages communications to and from group email boxes as assigned. Other duties may be assigned. This position does not supervise employees.

Requirements

  • Bachelor's degree or equivalent work experience.
  • At least 1 year of related experience.
  • Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics, and related applications; ability to create and maintain Word documents, Excel spreadsheets, databases, and PowerPoint presentations.
  • Regularly use moderately complex oral and written communication skills; may train others, interact with others, and present to departments or middle management.
  • Handle routine, somewhat repetitive problems by following clear directions and procedures.
  • Manage multiple tasks or projects simultaneously with moderate complexity.
  • Sit for extended periods and frequently use a computer, keyboard, and mouse.
  • Lift up to 25 pounds.
  • Travel may be required periodically, including overnight stays, depending on position requirements.

Nice To Haves

  • At least 2 years of experience in business-to-business collections.

Responsibilities

  • Assist team members and leaders in collection efforts.
  • Review monthly accounts receivable accounts and target past-due charge-account invoices or COD account invoices, as assigned.
  • Make outbound calls, send faxes and collection letters to customers and company employees in other departments and locations, as requested by leadership.
  • Support leadership with inbound communications as needed.
  • Prepare and send external mail and overnight packages originating from Collections staff.
  • Manage inbound and outbound communications to and from group email boxes, as assigned.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • Paid parental leave
  • Fertility coverage
  • 401(k) with company match
  • Company-paid life insurance and long-term disability
  • Short-term disability
  • Employee assistance program
  • Tuition reimbursement
  • Employee discounts
  • PNC Daily Pay option
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