Collections Clerk (Part Time) - Corporate (Las Vegas)

Caesars Entertainment•Las Vegas, NV

About The Position

The Collections Clerk works part time on the Enterprise Shared Service Collections team in Las Vegas, Nevada. The Collections department’s Process area supports gaming receivables by processing outgoing statements and related mail, maintaining casino and finance records, and processing returned-item payments received from customers or external agencies. The clerk sends invoices and correspondence, maintains customer and receivables information in the Casino Management System, and prepares assignment paperwork. Other duties may be assigned by the Department Manager and Director.

Requirements

  • High school diploma or equivalent required.
  • Proficiency with Microsoft Word and Excel, and ability to learn new casino database programs as required.
  • Typing speed of at least 35 words per minute.
  • Ability to obtain and/or eligibility for required gaming licenses.
  • Ability to work up to 10 hours per day in a fast-paced, changing, dynamic environment.
  • Ability to lift at least 45 pounds.
  • Ability to sit for extended periods.
  • Ability to convey an upbeat, positive attitude on the phone when speaking with internal clients and external customers in adverse situations.
  • Self-motivated and resourceful, with the ability to multitask and work successfully under tight deadlines and time pressures.
  • Ability to demonstrate the highest level of integrity and recognize the standards required in a regulated business.
  • Enjoys a fast-paced, dynamic, challenging, team-oriented work environment.

Nice To Haves

  • Three to five years of casino industry experience preferred.
  • Knowledge of property and company operations and casino systems; Caesars experience preferred.

Responsibilities

  • Send invoices for active receivables and other physical correspondence related to the collection of active and returned items, as generated by the system or Casino Collectors.
  • Create and update customer accounts in the Casino Management System, including personal information, bank information, and special-remarks dispositions.
  • Alter deposit dates for active items to facilitate automatic deposits by relevant casino cages.
  • Enter returned items and returned-item payments.
  • Change agency assignment status for individual returned items.
  • Change returned items to write-off status and enter payments on written-off items.
  • Prepare required assignment paperwork.
  • Perform other duties as deemed necessary by the Department Manager and Director.
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