Collections Clerk (Part Time) - Corporate (Las Vegas)

Caesars Entertainment•Las Vegas, NV

About The Position

Caesars Entertainment is seeking a part-time Collections Clerk for its Enterprise Shared Service Collections team in Las Vegas, Nevada. The Collections department’s Process area provides three essential services: processing outgoing statements and other mail related to gaming receivables; entering and maintaining casino and finance records concerning gaming receivables; and receiving and processing returned-item payments from customers and external sources, including legal, collection, and government agencies. The clerk sends invoices and other collection correspondence, maintains customer and receivables information in the Casino Management System, and prepares assignment paperwork. The position requires working in a fast-paced, team-oriented environment, communicating positively with internal clients and external customers, and handling sensitive work with integrity in a regulated business.

Requirements

  • High school diploma or equivalent required.
  • Proficient with Microsoft Word and Excel and able to learn new casino database programs as required.
  • Typing speed of at least 35 words per minute.
  • Ability to obtain and/or eligibility for required gaming licenses.
  • Enjoy working in a fast-paced, dynamic, challenging, and team-oriented environment.
  • Convey an upbeat and positive attitude on the phone with internal clients and external customers in adverse situations.
  • Self-motivated and resourceful, with a proven ability to multitask and work successfully under tight deadlines and time pressures.
  • Ability to uphold and demonstrate the highest level of integrity and recognize standards required by a regulated business.
  • Able to work up to 10 hours per day in a fast-paced, changing, dynamic environment.
  • Able to lift at least 45 pounds.
  • Able to sit for extended periods.

Nice To Haves

  • Three to five years of casino industry experience preferred.
  • Knowledge of property and company operations and casino systems; Caesars experience preferred.

Responsibilities

  • Send invoices for active receivables and other physical correspondence related to active and returned-item collections, as generated automatically by the system or by Casino Collectors.
  • Create and update customer Casino Management System accounts, including personal and bank information and dispositions (special remarks).
  • Alter deposit dates for active items to facilitate automatic deposit by the relevant casino cages.
  • Enter returned items and returned-item payments.
  • Change agency assignment status for individual returned items.
  • Change returned items to write-off status and enter payments on written-off items.
  • Prepare assignment paperwork as required.
  • Perform other duties as deemed necessary by the Department Manager and Director.
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