Part-Time Administrative Collections Clerk

Oklahoma Central Credit Union•Tulsa, OK

11h

About The Position

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we must make a difference in the lives of our employees for them to make a difference for our members and communities. In your role as Collections Clerk, you will provide clerical and administrative support for the Collections Department.

Requirements

High school diploma, GED or higher
One or more years of clerical or administrative experience
Discretion, confidentiality, diplomacy, and tact come naturally to you and you are comfortable handling highly sensitive information.

Nice To Haves

One or more years of financial institution experience
One or more years of collections experience

Responsibilities

Prepare and send files to legal and collection agency.
Process invoices for legal fees and collection agency payments.
Apply and manage GAP & Warranty refunds.
Obtain status on pending insurance and protection claims and administer paperwork to recover deficient gaps.
Prepare repossession paperwork and files and all subsequent documents for repossession agent.
Process REPO title paperwork and file REPO titles @ tag agency “unless” they are Tribal titles or out of state titles.
Prepare skip files for skip claim vendor partner.
Skip trace for legal attorney when needed/requested.
Post-sale proceeds, GAP and warranty refunds, collection agency, legal and bankruptcy trustee checks in a timely manner.
Maintain all files and records so they are current within a timely manner.
Review and accurately process bankruptcy filings, motions, and notifications within designated deadlines.
Notate collection system on actions taken and/or updates.
Assist in maintaining departmental reports.
File loan paperwork as necessary.
Process collection letters, return and departmental mail.
Commitment to Credit Unions' needs and maintain confidentiality at all times.
Comply with all security guidelines related to physical and information security.
Comply with the requirements of all credit union policies and procedures including but not limited to the Bank Secrecy Act, Anti-Money laundering regulations as related to the position.
Deliver service to both internal and external members that are in alignment with the Credit Union’s Service Standards and meet all established goals.