Collections Clerk

State of OklahomaPurcell, OK
$30,000 - $32,000Onsite

About The Position

The Collections Clerk position is a full-time role located in the District Attorney’s Office at the McClain County Courthouse. The primary responsibilities involve collection calls and correspondence, answering telephones, providing customer service, receiving and processing payments, screening and preparing files for approval, maintaining customer files, negotiating payment schedules, preparing Restitution Agreements, and performing other assigned tasks. The role requires strong communication and organizational skills, with a focus on goal-oriented collections.

Requirements

  • Self-Motivated
  • Strong attention to detail
  • Knowledge of collection procedures
  • Strong written and communication skills
  • Ability to prioritize and manage multiple responsibilities
  • Dependable and reliable
  • Knowledge of current office technologies including but not limited to Teams, Microsoft Word, Outlook and Excel
  • High school graduate or greater
  • Will consent to a criminal background check

Nice To Haves

  • Experience preferred but not necessary

Responsibilities

  • Collection calls and/or correspondence in a goal-oriented collections department
  • Answer telephones
  • Provide Customer Service regarding collection issues
  • Receiving and processing payments
  • Screen and prepare files for approval to file and/or decline charges by Assistant District Attorney
  • Maintain customer files
  • Negotiate payment schedules
  • Prepare Restitution Agreements
  • Communicate and follow up effectively
  • Perform other assigned tasks and duties as necessary
  • Light mail duties

Benefits

  • Work schedule: Monday - Friday
  • Primary hours: 8:00 am - 5:00 pm
  • Full State of Oklahoma benefits, including generous monthly allowance for health insurance coverage
  • Variety of insurance plans and flexible spending accounts for health care and/or dependent care expenses
  • Paid vacation and sick leave earned monthly
  • 11 paid holidays per year
  • Longevity compensation after 2 years of service
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