Collections Counselor (Criminal Court Clerk)
About The Position
Prepares payment plans, provides information support and counseling to defendants, and prepares reports, evaluations, and documents on defendants and their cases. This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate. All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees.
Requirements
- One (1) year experience in data processing or statistical experience, or related field
- Two (2) years of college study (60 semester hours or 72 quarter hours) from an accredited college or university.
- Knowledge of laws, ordinances, rules and regulations affecting the record keeping operations of a department and skill in applying them.
- Ability to plan, organize and maintain an even flow of work.
- Ability to maintain continuous mental alertness and reasoning ability.
- Ability to spell, punctuate and use grammar correctly.
- Ability to work courteously with public citizens and to resolve problematic situations.
- Ability to establish and maintain effective working relationships.
Responsibilities
- Assists defendant with proper identification information required and proper forms to be completed.
- Informs defendant of the cost and guidelines of the case on the Agreement of Understanding.
- Updates other cases and aids in a payment plan.
- Informs defendant of fines and costs that must be paid by the final date granted by the Divisional Judge.
- Processes intake data for cases in financial system, enters the disposition of the defendant case which includes docket number.
- Reviews new disposition when defendant has failed to successfully complete the diversion probation, adjusts court cost and probation when needed.
- Interviews defendant on payment of cost and fine for violation of probation.
- Performs other related duties as required or directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
