Coffee Shop Barista

Hy-Vee•Council Bluffs, IA
•Onsite

About The Position

The Coffee Shop Barista provides friendly customer service, prepares and replenishes coffee shop products, and maintains a clean, stocked, and orderly work area. The role involves working in a fast-paced store coffee shop, taking customer orders at the counter and by phone, helping customers find products and answering questions, and processing payments when applicable. The barista monitors product freshness and appearance, follows or develops production lists, checks in deliveries, puts products away, and reviews invoices as needed. The position also supports teammates, may assist in other store areas or special projects, and follows company dress code, hygiene, and policy requirements. Training is provided; prior experience is not required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • Able to follow written and verbal instructions.
  • Basic math skills, including simple addition, subtraction, counting, and recording.
  • Clear, friendly communication with customers and teammates.
  • Able to stay organized and keep pace in a busy coffee shop environment.
  • Less than a high school diploma or equivalent experience is accepted; no prior experience is required.
  • Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

  • Up to six months of similar or related work experience is preferred.

Responsibilities

  • Greet customers warmly and provide helpful, friendly service, including learning customer names and making each visit positive.
  • Take customer orders at the counter and over the phone, help customers find products, and answer questions.
  • Prepare and replenish coffee shop products as needed.
  • Monitor product freshness and appearance and follow or develop production lists to meet daily needs.
  • Handle food safely and keep the work area clean, neat, and up to department standards.
  • Check in products, put them away, and review invoices as needed.
  • Operate the department register and process payments where applicable.
  • Remove trash promptly and maintain a tidy department.
  • Work with teammates to provide a smooth, positive customer experience.
  • Follow Hy-Vee dress code, hygiene standards, and company policies.
  • Assist in other store areas and take on special projects as needed.
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