Cocktail Server

Auberge Collection•Dallas, TX

13d

About The Position

The Cocktail Server delivers polished, personalized beverage service in the hotel’s bars, lounges, and terrace settings. The role guides guests through cocktails, wine, Champagne, spirits, and light dining offerings, anticipates their needs, and creates an engaging yet refined atmosphere. The Cocktail Server works closely with bartenders and support staff to provide accurate, timely service and a seamless guest experience.

Requirements

Previous cocktail service or upscale restaurant service experience.
Strong knowledge of classic and contemporary cocktails, spirits, Champagne, wine, and beverage service.
Excellent communication, refined hospitality instincts, and a confident, personable guest-facing manner.
Ability to prioritize multiple tables, coordinate with the bar, and maintain composure during busy periods.
Professional appearance and polished demeanor consistent with luxury hospitality standards.
Exceptional attention to detail, tray service skills, and commitment to consistent presentation.
Collaborative approach with bartenders, barbacks, food runners, and restaurant leadership.
Availability for evenings, weekends, holidays, and special events.
Must meet legal age requirements for serving alcoholic beverages.
Ability to obtain and maintain required food handler and alcohol service certifications.

Nice To Haves

Luxury hotel or fine dining experience.

Responsibilities

Provide warm, attentive, personalized service to guests from arrival through departure.
Describe signature cocktails, spirits, Champagne, wine, and nonalcoholic selections, and recommend beverages based on guest preferences.
Take accurate beverage and food orders, confirm modifications and allergies, and enter orders promptly into the POS system.
Coordinate with bartenders, barbacks, food runners, and culinary teams to manage timing and order accuracy.
Serve cocktails and food with appropriate glassware, presentation, tray handling, and placement consistent with luxury service standards.
Maintain attentive table service, including water and glassware replenishment, clearing, pacing, and discreet anticipation of guest needs.
Recognize guest preferences and special occasions, address concerns tactfully, and escalate service recovery needs to management.
Present and settle checks accurately while following cash-handling, room-charge, and payment procedures.
Maintain thorough knowledge of recipes, ingredients, allergens, spirits, wine, Champagne, and responsible alcohol service.
Keep cocktail service sections and guest-facing stations clean, stocked, and inviting.
Verify legal drinking age as required, monitor responsible consumption, and follow sanitation and alcohol-service policies.
Communicate guest feedback and service priorities to the bar team and support thoughtful suggestions and beverage sales.