Cocktail Server

Landry's, LLC. • Houston, TX

24d • Onsite

About The Position

The Cocktail Server serves food courses and alcoholic beverages to guests at The Post Oak Hotel, described as the only Forbes Five-Star Hotel in Texas. The role focuses on welcoming guests and delivering prompt, accurate, professional service while ensuring a positive guest experience. The server must follow alcohol-service policies and applicable laws, communicate guest dietary needs and requests to the kitchen, maintain clean work and guest areas, and report guest concerns or safety and maintenance issues. The position requires flexible scheduling, including nights, weekends, and holidays, and involves physical activity such as carrying trays, standing, walking, and handling objects of varying weights.

Requirements

• Aspire to the company's values: being passionate, striving for excellence, remaining relevant, collaborating, and acting with honor and integrity.
• 1–3 years of restaurant experience.
• Ability to carry food and beverage trays safely and professionally.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance.
• Assist with moving, lifting, carrying, and placing objects weighing more than 50 pounds.
• Stand, sit, or walk for an extended period or an entire work shift.

Nice To Haves

• Previous hotel experience.
• Luxury or Forbes experience.

Responsibilities

• Greet guests and welcome them in a friendly manner.
• Take drink orders and follow policies regarding alcohol service.
• Know the menu and explain menu items, ingredients, and preparation methods to guests.
• Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Serve food and beverages promptly and efficiently, ensuring accuracy, good presentation, and reasonable timing for the entire table.
• Maintain cleanliness in work and guest areas by clearing, collecting, and returning food and beverage items to the proper area.
• Check on guests during meals to ensure satisfaction and address requests or concerns.
• Handle guest complaints or concerns professionally and bring issues to management.
• Report maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications.
• Comply with federal and state laws, including FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements.

Benefits

• Multiple benefit plans to suit your needs.
• Paid Time Off.
• 401K.
• Opportunities for advancement.
• Positive and respectful work environment where diversity is valued.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.
• Complimentary parking and colleague meal.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed