Cocktail Server

Landry's, LLC.•Houston, TX

10d•Onsite

About The Position

The Post Oak Hotel is seeking a Cocktail Server to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Cocktail Server will be responsible for serving food courses and alcoholic beverages to guests.

Requirements

Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
1-3 years of restaurant experience
Ability to carry food and beverage trays safely and professionally
Ability to work flexible schedules, including nights, weekends and holidays is required

Nice To Haves

Previous hotel experience, luxury or Forbes experience preferred

Responsibilities

Greet guests and welcome them in a friendly manner
Take drink orders and follow policy regarding service of alcohol
Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen
Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
Check on guests during their meals to ensure satisfaction and address requests/concerns
Handle guest complaints or concerns professionally and bring issues to management
Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
Comply with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements