Cocktail Server - Eldorado

Caesars Entertainment • Reno, NV

11d

About The Position

The Cocktail Server takes beverage orders from guests, communicates orders to the bartender in the proper sequence, garnishes drinks, and delivers the correct beverages with friendly, timely service. The role includes engaging guests and team members in interactive promotional entertainment, offering beverages to guests in the gaming area every 15 to 20 minutes, and promoting drink specials and nearby nightly entertainment. The server also maintains a clean workstation and section, returns glassware to the bar, and orders supplies when needed. Team members are expected to embody the company’s core values, family-style service, mission and vision, and its diversity, equity, and inclusion culture.

Work involves constant contact with guests and team members and may take place in unusually hot, cold, noisy, smoky, dimly lit, or brightly illuminated areas. The position requires entering and exiting through the Team Member entrance via four flights of stairs (40 steps), full-shift mobility, and frequent standing, walking, and lifting or carrying up to 25 pounds. Scheduling flexibility may include days off, nights, weekends, holidays, and overtime as needed.

Requirements

• Ability to understand and comply with department and company policies, procedures, rules, and regulations.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Ability to read, write, and communicate verbally in English.
• High school diploma or equivalent.
• Ability to provide service excellence to internal and external guests, with excellent communication and observation skills and an easygoing demeanor that supports a fun and safe environment.
• Above-average English speaking, reading, and writing skills and excellent interpersonal skills.
• Ability to perform simple tasks and simple reading, writing, and math; compile information; and memorize drink orders.
• Ability to meet the physical requirements, including full-shift mobility, frequent standing and walking, and lifting or carrying up to 25 pounds.

Responsibilities

• Take drink orders, repeat them back to guests, arrange them in the proper sequence, and call them to the bartender.
• Garnish drinks and deliver the correct beverages to guests with friendly and timely service.
• Offer every guest in the gaming area a beverage every 15 to 20 minutes.
• Promote drink specials and describe nightly entertainment in the area, such as a DJ or piano player.
• Engage in interactive promotional entertainment with guests and team members.
• Maintain a clean workstation and keep the assigned section clean by regularly collecting empty glasses and bottles and returning glassware to the bar for cleaning.
• Order supplies when needed.
• Exemplify the company’s core values, family-style service, mission and vision, and DEI culture.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED