RVC Cocktail Server

Carver Road Hospitality•New York, NY
•Onsite

About The Position

Carver Road Hospitality is seeking a Cocktail Server for its New York City hospitality venues. The Cocktail Server provides a high-quality guest experience by taking drink orders, making recommendations, processing payments, and anticipating and accommodating guest needs. The role includes serving beverages, sharing knowledge of food and beverage menus and specialties, maintaining cleanliness, and completing service, opening, closing, and side-work procedures. The position requires professional, attentive service in a fast-paced environment and compliance with alcohol-service regulations, sanitation standards, and company procedures.

Requirements

  • Previous hospitality experience in a high-volume restaurant or lounge.
  • Ability to stand, lift, and bend for extended periods.
  • Ability to bend and lift up to 50 lbs.
  • Ability to perform tasks that may involve repetitive motion.
  • Ability to remain focused in a fast-paced and changing environment.
  • Ability to work a flexible schedule that may include day shifts, brunch, evenings, weekends, and holidays.

Responsibilities

  • Accurately enter orders into the POS system and follow cash and payment-card procedures.
  • Deliver beverages to guests promptly.
  • Maintain in-depth knowledge of food and beverage menus and the company.
  • Serve alcoholic beverages in accordance with state regulations and alcohol-awareness training standards.
  • Follow Department of Health and company sanitation standards to protect guests, employees, and the establishment.
  • Set up the floor and complete opening and closing procedures as directed by management.
  • Perform opening, closing, and side-work duties.
  • Report equipment breakage or damage.
  • Attend and participate in daily pre-service meetings.
  • Update knowledge by participating in staff training opportunities.
  • Clean and clear tables.
  • Learn about food and beverages, including wine, beer, and cocktails.
  • Maintain professional appearance standards in accordance with the Employee Handbook.
  • Anticipate and accommodate guest needs while providing professional service to support guest satisfaction.
  • Greet and welcome guests, offer drink menus, and provide information about beverage specialties.
  • Maintain the general cleanliness of assigned stations and the venue.
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