Cocktail Server - The National

Coury Hospitality•Oklahoma City, OK

About The Position

The National, Autograph Collection, located in the historic First National Center in Oklahoma City, is hiring a Cocktail Server to provide attentive, elevated beverage and food service in its bar and lounge environment. The role focuses on creating memorable guest experiences through hospitality, beverage knowledge, polished service, attention to detail, and teamwork with Bartenders, support Curators, and Management. The Cocktail Server welcomes guests, takes and processes orders, serves beverages and food, answers questions, and offers recommendations. The position also involves maintaining clean and organized service areas, completing side work, processing payments accurately, and following Coury Hospitality service, safety, and cash-handling standards. Employees must maintain a professional appearance and be able to work a flexible schedule, including evenings, weekends, and holidays.

Requirements

Previous cocktail serving or bartending experience is preferred.
Previous restaurant, bar, hotel, or hospitality experience is preferred.
Knowledge of cocktails, wine, beer, and other alcoholic beverages.
Ability to explain beverage offerings and make appropriate recommendations to guests.
Strong customer service and interpersonal skills.
Ability to accurately operate a point-of-sale system.
Ability to accurately process cash and credit card transactions.
Ability to follow Coury Hospitality Cash Handling Policy and applicable service standards.
Must be able to obtain and maintain an Oklahoma State ABLE License.
Ability to communicate effectively with guests, coworkers, and leadership.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to stand and move throughout bar, lounge, and dining areas for extended periods.
Ability to push, pull, bend, stoop, reach, and move throughout the shift.
Ability to repeatedly lift and carry items weighing up to 25 pounds.
Ability to safely carry food, beverages, trays, glassware, and service equipment.
Ability to work in a fast-paced environment with frequent guest interaction and changing priorities.
Ability to maintain cleanliness and organization throughout the service area.
Ability to safely handle glassware, food, beverages, and other service equipment.
Ability to maintain a polished, professional appearance and adhere to grooming and uniform standards.

Nice To Haves

Previous cocktail serving or bartending experience.
Previous restaurant, bar, hotel, or hospitality experience.

Responsibilities

Welcome guests and provide attentive, engaging, and elevated service in a fast-paced bar and lounge environment.
Accurately take and process guest food and beverage orders using the appropriate point-of-sale system.
Serve cocktails, wine, beer, non-alcoholic beverages, and food.
Answer guest questions and provide recommendations using knowledge of cocktails, wine, and other beverages.
Communicate with Bartenders, support Curators, and Management to support smooth and timely service.
Maintain clean, organized, and guest-ready tables and service areas throughout the shift.
Bus and reset tables, and keep chairs, floors, and surrounding areas clean and polished.
Complete assigned side work and replenish service areas as needed.
Operate the point-of-sale system accurately and efficiently.
Handle cash and credit card transactions according to Coury Hospitality cash-handling procedures.
Review checks for accuracy and obtain the appropriate guest or Host signature when required.
Anticipate guest needs and respond promptly and professionally to questions or service concerns.
Maintain a polished, professional presence and create a welcoming, energetic atmosphere.
Follow Coury Hospitality service, safety, and cash-handling standards.