Cocktail Server - The National

Coury Hospitality • Oklahoma City, OK

2d

About The Position

The Cocktail Server provides attentive, engaging, and elevated beverage and food service in The National’s bar and lounge. The role focuses on creating a welcoming guest experience through knowledge of cocktails, wine, beer, and other beverages, personalized recommendations, polished service, and close teamwork with Bartenders, support Curators, and Management. The Cocktail Server takes and processes orders, serves guests, maintains clean and organized service areas, completes side work, and handles checks and transactions according to Coury Hospitality standards. The position requires working a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Requirements

• Previous cocktail serving or bartending experience is preferred; previous restaurant, bar, hotel, or hospitality experience is preferred.
• Knowledge of cocktails, wine, beer, and other alcoholic beverages, with the ability to explain offerings and make appropriate recommendations.
• Strong customer service, interpersonal, and communication skills.
• Ability to accurately operate a point-of-sale system and process cash and credit card transactions.
• Ability to follow Coury Hospitality’s Cash Handling Policy and applicable service standards.
• Must be able to obtain and maintain an Oklahoma State ABLE License.
• Ability to remain calm, organized, and professional while managing multiple guest needs and changing priorities.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand and move throughout bar, lounge, and dining areas for extended periods; push, pull, bend, stoop, and reach during the shift.
• Ability to repeatedly lift and carry items weighing up to 25 pounds and safely carry food, beverages, trays, glassware, and service equipment.
• Ability to safely handle glassware, food, beverages, and other service equipment.
• Ability to maintain cleanliness and organization in service areas and adhere to grooming and uniform standards.

Nice To Haves

• Previous cocktail serving or bartending experience.
• Previous restaurant, bar, hotel, or hospitality experience.

Responsibilities

• Welcome guests and provide attentive, engaging, and elevated service in a fast-paced bar and lounge environment.
• Accurately take and process food and beverage orders using the appropriate point-of-sale system.
• Serve cocktails, wine, beer, non-alcoholic beverages, and food with care and confidence.
• Answer guest questions and provide recommendations based on knowledge of cocktails, wine, and other beverages.
• Coordinate with Bartenders, support Curators, and Management to provide smooth and timely service.
• Maintain clean, organized, and guest-ready tables and service areas throughout the shift.
• Bus and reset tables, and keep chairs, floors, and surrounding areas clean and polished.
• Complete assigned side work and replenish service areas as needed.
• Operate the point-of-sale system accurately and efficiently.
• Handle cash and credit card transactions according to Coury Hospitality cash-handling procedures.
• Review checks for accuracy and obtain the appropriate guest or Host signature when required.
• Anticipate guest needs and respond promptly and professionally to questions or service concerns.
• Maintain a polished, professional presence and create a welcoming, energetic atmosphere.
• Follow Coury Hospitality service, safety, and cash-handling standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed