Cocktail Server

VALENCIA GROUP•San Jose, CA

4d•$20 - $20•Onsite

About The Position

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD WINNING TEAM. Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. We are looking for a part-time Cocktail Server to work Fridays and Saturdays and additional weekdays. Hotel Valencia, located in the heart of Santana Row is seeking a friendly, knowledgeable, service-oriented server with a passion for hospitality to join our team. The successful candidate will be service focused, with strong guest service skills and an equally high degree of leadership and support with all levels of staff. Job summary: Our Hotel Vbar Cocktail Server is responsible for taking bar guests’ orders, bringing their food and drinks to the guest, keeping track of guest tabs, and providing great, upbeat customer service.

Requirements

Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Maintain current CA food handlers and alcohol service certification

Responsibilities

Contribute positively to the team within the department
Prepare for any and all guest requests
Participate in on-going training
Delivery of beverages to guests
Promotes and up-sells liquor and food
Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes
Follows guidelines established in regard to age identification for suspected minors and when dealing with an intoxicated customer
Attend required meetings
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Report unsafe conditions to your supervisor immediately
Maintain hotel equipment in proper working conditions.
Maintain current CA food handlers and alcohol service certification
Any other duties assigned by your immediate supervisor
Comply with Valencia Hotel Group (and it affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs
Complete other duties as assigned by Supervisor