Cocktail Server
Casa Monica Resort & Spa•Saint Augustine, FL
•Onsite
About The Position
The Server is responsible for providing guests with attentive, courteous, efficient, and high-quality service. The role includes receiving and delivering guest orders and collecting payment. The position is at Casa Monica Resort and Spa, Autograph Collection, in St. Augustine, Florida.
Requirements
- Ability to communicate effectively, both verbally and in writing, with employees and guests.
- Ability to listen to, understand, and clarify concerns raised by employees and guests.
- Ability to multitask and prioritize departmental functions to meet deadlines.
- Ability to handle problems by anticipating, preventing, identifying, and solving them.
- High school diploma or equivalent; experience in a hotel or related field is preferred.
- Ability to work flexible and sometimes long hours.
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand for the entire shift.
- Ability to maneuver throughout the dining area while carrying full trays of food and beverages.
Nice To Haves
- Experience in a hotel or related field.
Responsibilities
- Provide attentive, courteous, efficient, and service-oriented guest service.
- Receive and deliver guest orders and collect payment.
- Communicate effectively with employees and guests, listen to concerns, and clarify them as needed.
- Multitask and prioritize departmental functions to meet deadlines.
- Attend required hotel meetings and trainings.
- Maintain regular attendance in accordance with scheduling and hotel standards.
- Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and nametag.
- Follow hotel standards and regulations to support safe and efficient operations.
- Promote productivity, identify problem areas, and assist with implementing solutions.
- Anticipate, prevent, identify, and resolve problems as necessary.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave in accordance with applicable law
- Employee assistance program
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
