Cocktail Server

Silver Ventures LLC•San Antonio, TX

About The Position

The Cocktail Server creates a welcoming atmosphere and positive guest experience by providing prompt, courteous service. The role requires an outgoing attitude, an interest in beer and handcrafted cocktails, and the ability to help guests understand the bar’s menu and inventory. Cocktail Servers facilitate drink orders while guests wait or attend events and live music, maintain accurate transactions and open tabs, and support bartenders, servers, and bussers as needed. The position also involves maintaining a professional appearance and performing other work-related duties assigned by management.

Requirements

  • Must be at least 18 years of age.
  • Must have TABC and Food Handlers certifications before employment begins.
  • One year of relevant experience.
  • Excellent verbal communication and customer service skills.
  • Ability to stand and move for long periods.
  • Take pride in work, demonstrate attention to detail, and be accountable to customers and oneself.
  • Effective time-management skills.
  • Ability to follow instructions and procedures.
  • POS (cash register) and credit or debit card processing skills.
  • Ability to stand for extended periods, lift and carry up to 50 pounds, bend, reach, and perform repetitive motions during shifts.

Responsibilities

  • Greet guests courteously and promptly, maintaining friendly, helpful, and positive communication.
  • Maintain a professional appearance and appropriate behavior, including well-kept clothing and hygiene.
  • Learn menu items and preparations to answer guest questions.
  • Facilitate drink orders for guests who are waiting or attending events or live music, ensuring prompt service.
  • Accurately record transactions, track open tabs, and close tabs promptly.
  • Remove empty plates and glassware promptly and coordinate with bussers during busy periods.
  • Assist bartenders and servers when applicable.
  • Maintain strong knowledge of cocktails and educate guests about the bar’s inventory.
  • Perform other work-related duties specified by management.
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