Coaching for Impact -Business Banking-Area Manager - Executive Director
About The Position
The Coaching for Impact Area Manager in Business Banking leads a team of Senior Business Banking Consultants who work with community businesses to improve access to applied business education, new opportunities, and capital through JPMorgan Chase and external resources. The Area Manager provides leadership, guidance, and performance management while helping the team build relationships with community businesses, Community Development Financial Institutions, nonprofits, and other community organizations. The role also involves collaborating with partners across Chase to provide tailored banking solutions and a seamless client experience. The Area Manager coaches the team in portfolio management, relationship development, profitability, client experience, and risk management, and recruits, develops, and retains diverse talent. Consistent travel is required.
Requirements
- At least 7 years of experience in business banking relationship management or related business lending, including direct in-person contact.
- Expert knowledge of deposit and cash management products and services.
- Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
- Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
- Ability to balance client needs with associated risks and the interests of the firm.
- Ability to lead proactively through change.
- Consistent travel is required.
Nice To Haves
- Bachelor’s degree in Finance or a related field, or equivalent work experience.
- Prior experience managing a relationship development team.
- Expert knowledge of business credit underwriting with commercial credit training.
Responsibilities
- Lead, manage, support, direct, and guide a team of Senior Business Banking Consultants.
- Support consultants in building relationships and using networks and local centers of influence to identify and support community businesses.
- Help the team cultivate long-term relationships with Community Development Financial Institutions, nonprofits, and other community organizations, using internal resources such as the JPMorgan Chase Foundation.
- Manage individual performance and hold team members accountable for business priorities, external relationship-building, and client experience.
- Help consultants provide strong client advice and service and develop relationships that support a seamless client experience throughout Chase.
- Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card.
- Ensure the team delivers an outstanding experience through comprehensive, customized business banking solutions suited to clients’ financial needs and circumstances.
- Use business, finance, banking, credit, and risk-management knowledge and relationships to identify, recommend, and promote appropriate solutions while ensuring portfolio profitability.
- Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
- Provide expertise on loan structuring, pricing, customized solutions, and complex challenges.
- Recruit and maintain a pipeline of diverse viable candidates, and select, hire, develop, and retain high-quality talent in an inclusive and respectful team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
