Coaching for Impact -Business Banking-Area Manager - Executive Director
About The Position
The Coaching for Impact Area Manager leads a team of Senior Business Banking Consultants who work with community businesses to connect them with applied business education, new opportunities, and access to capital through JPMorgan Chase and external resources. The Area Manager guides the team in building relationships with community businesses and organizations, developing client relationships, and delivering tailored business banking solutions. The role is responsible for team performance, client experience, portfolio profitability, and risk management. The Area Manager coaches consultants on relationship management, prospecting, portfolio management, loan structuring, pricing, and customized solutions. The position also recruits, selects, develops, and retains talent while creating an inclusive and respectful team environment. Consistent travel is required. This position is subject to Section 19 of the Federal Deposit Insurance Act. Any employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
Requirements
- At least 7 years of experience in business banking relationship management or related business lending, including direct in-person contact.
- Expert knowledge of deposit and cash management products and services.
- Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
- Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
- Ability to balance client needs with associated risks and the interests of the firm.
- Ability to lead proactively through change.
- Consistent travel is required.
Nice To Haves
- Bachelor’s degree in Finance or a related field, or equivalent work experience.
- Prior experience managing a relationship development team.
- Expert knowledge of business credit underwriting with commercial credit training.
Responsibilities
- Provide leadership, management, support, direction, and guidance to Senior Business Banking Consultants who build relationships and use networks and local centers of influence to identify and support community businesses.
- Support team members in cultivating long-term relationships with Community Development Financial Institutions, nonprofits, and other community organizations, leveraging internal resources such as the JPMorgan Chase Foundation.
- Manage individual team member performance and hold consultants accountable for business priorities, external relationship building, and client experience.
- Help consultants deliver client advice and service, develop relationships, and provide a seamless experience throughout Chase.
- Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card, to provide clients with solutions for their financial needs.
- Ensure teams deliver customized business banking solutions based on clients’ financial needs and circumstances, using knowledge of business, finance, banking, credit, and risk management to recommend solutions and support portfolio profitability.
- Coach and develop the team in relationship management, prospecting, profitability, client experience, and risk management.
- Provide expertise on loan structuring, pricing, customized solutions, and complex client challenges.
- Recruit and maintain a pipeline of diverse, viable candidates; select, hire, develop, and retain talent while fostering an inclusive and respectful team environment.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
