Business Relationship Area Manager - Executive Director

JPMorgan Chase & Co. • Fort Worth, TX

6d

About The Position

The Business Relationship Area Manager leads a territory-based team of Business Relationship Managers in Business Banking. The role focuses on developing new business and deepening existing client relationships to position JPMorgan Chase as clients’ primary bank. The Area Manager provides leadership, direction, coaching, and support; manages team performance, area revenue and profitability; and ensures adherence to credit quality, regulatory requirements, and risk protocols.

The role also develops the team’s capabilities in portfolio management, prospecting, relationship management, profitability, client experience, risk management, loan structuring, pricing, and customized solutions. The Area Manager fosters collaboration across Chase business lines, represents the bank in the community, and recruits, selects, develops, and retains diverse talent in an inclusive team environment. Occasional travel is required for key business and leadership meetings and training.

Requirements

• At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Expert knowledge of business credit underwriting and commercial credit training.
• Strong communication skills with individuals at all levels, internally and externally.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
• Ability to lead proactively through change.
• Strong current business network and recognition as a community organization leader, with demonstrated business acumen.
• Ability to balance client needs with associated risks and the interests of the firm.
• Ability to manage time in a disciplined, strategic way while balancing long-term and day-to-day management demands.
• Ability to travel occasionally for key business and leadership meetings and training.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• High proficiency with Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Lead, manage, support, direct, and guide a territory-based team of Business Relationship Managers in developing deposit, cash management, and credit business.
• Focus the team on relationship-building, client experience, and risk management.
• Manage individual performance and hold team members accountable for business priorities, client experience, and risk management.
• Manage area revenue and profitability and monitor credit quality, regulatory requirements, and risk protocols.
• Use reports and metrics to monitor team performance, identify trends, and address or escalate issues promptly.
• Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Provide expertise in loan structuring, pricing, and developing customized solutions, and help the team address complex challenges.
• Ensure Business Relationship Managers understand business clients’ personal financial goals and needs and connect clients with appropriate specialists.
• Build collaborative relationships with Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank.
• Represent the bank in the community, including through Chamber of Commerce and local nonprofit board participation.
• Recruit and maintain a pipeline of diverse candidates; select, hire, develop, and retain talent while creating an inclusive and respectful team environment.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed