Business Relationship Manager Area Manager - Executive Director

JPMorganChase • Fort Wayne, IN

5d

About The Position

The Business Relationship Manager Area Manager leads a territory-based team of Business Relationship Managers in developing new business and deepening existing client relationships, positioning JPMorgan Chase as the primary bank for business clients. The role provides leadership, management, direction, support, and coaching while overseeing team performance, area revenue and profitability, client experience, credit quality, regulatory compliance, and risk management. The Area Manager develops talent, collaborates with partners across lines of business, builds community relationships, and represents the bank in community leadership settings.

Requirements

• At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Expert knowledge of business credit underwriting and commercial credit training.
• Strong communication skills with people at all levels, both internally and externally.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Demonstrated ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
• Ability to lead proactively through change.
• Strong current business network and recognition as a leader in community organizations, with demonstrated business acumen.
• Ability to balance client needs with associated risks and the firm’s interests, manage time with discipline, and balance long-term priorities with day-to-day management demands.
• Ability to travel occasionally for key business and leadership meetings and training.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• High proficiency with Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Lead, manage, support, direct, and guide a territory-based team of Business Relationship Managers in developing deposit, cash management, and credit business.
• Manage individual performance and hold team members accountable for business priorities, client experience, and risk management.
• Oversee area revenue and profitability, monitor credit quality, regulatory requirements, and risk protocols, and use reports and metrics to identify trends and address or escalate issues.
• Coach and develop team members in portfolio management, relationship management, prospecting, profitability, client experience, risk management, loan structuring, pricing, and customized solutions.
• Ensure Business Relationship Managers understand business clients’ personal financial goals and needs and connect clients with relevant specialists.
• Build collaborative relationships across Chase Wealth Management, Home Lending, Branch Teams, the Commercial Bank, and the Private Bank.
• Represent the bank in community leadership capacities, such as Chamber of Commerce and local nonprofit boards.
• Recruit and maintain a pipeline of candidates; select, hire, develop, and retain high-quality talent while fostering an inclusive and respectful team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed