Business Relationship Area Manager - Executive Director

JPMorganChase • Fort Worth, TX

5d

About The Position

The Business Relationship Area Manager leads a territory-based team of Business Relationship Managers in Business Banking. The role focuses on developing new business and deepening existing client relationships to position JPMorgan Chase as clients’ primary bank. The manager oversees team performance, area revenue and profitability, credit quality, regulatory compliance, and risk protocols while coaching team members in portfolio management and customized client solutions. The role also builds partnerships across business lines, represents the bank in the community, and recruits, develops, and retains talent.

Requirements

• At least 7 years of experience in Business Banking Relationship Management or related business lending, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Expert knowledge of business credit underwriting and commercial credit training.
• Strong communication skills with people at all levels, internally and externally.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
• Ability to lead proactively through change.
• Strong current business network and standing as a leader in community organizations, with demonstrated business acumen.
• Ability to balance client needs with the firm’s risks and interests and use a disciplined process to manage time strategically across long-term and day-to-day responsibilities.
• Ability to travel occasionally for key business and leadership meetings and training.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• High proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Provide leadership, management, support, direction, and guidance to a territory team of Business Relationship Managers developing deposit, cash management, and credit business.
• Manage individual team-member performance and accountability for business priorities, client experience, and risk management.
• Manage area revenue and profitability and monitor credit quality, regulatory requirements, and risk protocols; use reports and metrics to identify trends and address or escalate issues.
• Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Advise the team on loan structuring, pricing, and customized solutions, and help address complex challenges.
• Ensure Business Relationship Managers understand clients’ personal financial goals and needs and connect clients with appropriate specialists.
• Build collaborative relationships across Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank to support a client-centric environment.
• Represent the bank in community leadership settings, such as the Chamber of Commerce and local nonprofit boards.
• Recruit and maintain a pipeline of diverse viable candidates; select, hire, develop, and retain talent by fostering an inclusive and respectful team environment.
• Travel occasionally for key business and leadership meetings and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed