Coaching for Impact -Business Banking-Area Manager - Executive Director
About The Position
The Coaching for Impact Area Manager in Business Banking leads a team of Senior Business Banking Consultants who work with community businesses to connect them with applied business education, new opportunities, and access to capital within JPMorgan Chase and externally. The role focuses on building relationships with community businesses and organizations, delivering tailored business banking solutions, and providing coaching and leadership to the team. The Area Manager develops and maintains relationships with Community Development Financial Institutions, nonprofits, and other community organizations, while partnering across Chase to provide clients with comprehensive financial solutions. The position also involves managing team performance, developing talent, supporting portfolio and risk management, and helping consultants address complex client challenges. Consistent travel is required.
Requirements
- At least 7 years of experience in business banking relationship management or related business lending, including direct in-person contact.
- Expert knowledge of deposit and cash management products and services.
- Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
- Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
- Ability to balance client needs with associated risks and the interests of the firm.
- Ability to lead proactively through change.
- Consistent travel is required.
Nice To Haves
- Bachelor’s degree in Finance or a related field, or equivalent work experience.
- Prior experience managing a relationship development team.
- Expert knowledge of business credit underwriting with commercial credit training.
Responsibilities
- Provide leadership, management, support, direction, and guidance to Senior Business Banking Consultants.
- Support consultants in building relationships and using networks and local centers of influence to identify and support community businesses.
- Help the team cultivate long-term relationships with Community Development Financial Institutions, nonprofits, and other community organizations, leveraging internal resources such as the JPMorgan Chase Foundation.
- Manage individual team member performance and accountability for business priorities, relationship building, and client experience.
- Coach consultants to provide effective client advice and service and develop relationships that support a seamless client experience across Chase.
- Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card.
- Ensure the team provides business clients with outstanding service and comprehensive, customized banking solutions suited to their financial needs and circumstances.
- Apply knowledge of business, finance, banking, credit, and risk management to recommend solutions that serve clients and support portfolio profitability.
- Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
- Provide expertise on loan structuring, pricing, customized solutions, and complex challenges.
- Recruit and maintain a pipeline of diverse candidates; select, hire, develop, and retain talent while creating an inclusive and respectful team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
