Coaching for Impact -Business Banking-Area Manager - Executive Director

JPMorgan Chase & Co. • Atlanta, GA

11d

About The Position

The Area Manager in Business Banking leads a team of Senior Business Banking Consultants who support community businesses in accessing applied business education, new opportunities, and capital through JPMorgan Chase and external resources. The role focuses on developing community relationships, delivering tailored business banking solutions, strengthening client experiences, managing portfolio profitability and risk, and building an inclusive, high-performing team. Consistent travel is required.

Requirements

• At least 7 years of experience in a business banking relationship management role or related business lending experience, including direct in-person contact.
• Expert knowledge of deposit and cash management products and services.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across an organization and influence others to achieve desired outcomes.
• Ability to balance client needs with associated risks and the interests of the firm.
• Ability to lead proactively through change.
• Consistent travel is required.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Prior experience managing a relationship development team.
• Expert knowledge of business credit underwriting with commercial credit training.

Responsibilities

• Provide leadership, management, support, direction, and guidance to Senior Business Banking Consultants who build relationships and use networks and local centers of influence to identify and support community businesses.
• Support the team in cultivating long-term relationships with Community Development Financial Institutions, nonprofits, and other community organizations, leveraging internal resources such as the JPMorgan Chase Foundation.
• Manage individual team-member performance and hold Senior Business Banking Consultants accountable for business priorities, external relationship building, and client experience.
• Help consultants provide client advice and service, develop relationships, and ensure a seamless experience throughout Chase.
• Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant Services, and Card, to provide clients with solutions for their financial needs.
• Ensure teams deliver an outstanding experience and comprehensive, customized business banking solutions suited to clients’ financial needs and circumstances.
• Use knowledge of business, finance, banking, credit, and risk management, along with relationships, to identify, recommend, and promote appropriate solutions while ensuring portfolio profitability.
• Coach and develop the team in portfolio management, relationship management, prospecting, profitability, client experience, and risk management.
• Provide expertise on loan structuring, pricing, and customized solutions, and help the team address complex challenges.
• Recruit and maintain a pipeline of diverse viable candidates; select, hire, develop, and retain high-quality talent while creating an inclusive and respectful team environment.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed