(USA) Coach/Ops Mgr Trainee-1

Walmart•Coralville, IA

16d•$31 - $38•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams, supports store operations, and helps drive the financial performance and sales of a designated store area. The role involves coaching associates through training, active listening, store tours, and feedback; communicating company direction and business objectives; and supporting change efforts and operational business solutions. The position models customer service standards, resolves customer needs and complaints, supports community outreach initiatives, and implements action plans and process improvements to maintain a high-quality customer experience. It reviews profit-and-loss statements and supports budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, and shrink mitigation to achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates; sets clear expectations; supports staffing needs; and promotes an inclusive, high-performing workplace. It coordinates assignments and relationships with stakeholders, tracks progress against goals, identifies improvement opportunities, and supports compliance with company policies, values, ethics, and business practices. Walmart describes its workplace expectations through the principles Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The position is based at the Coralville, Iowa store. The hourly wage range is $31.25–$38.46, with possible performance bonuses and applicable regional pay differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete required job trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and engage associates through active listening, store tours, feedback, and clear communication about store operations, business initiatives, merchandising, and company direction.
Communicate expectations and business objectives, lead company change efforts, and guide teams in implementing business solutions.
Model customer-service standards and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; create action plans to address deficiencies and improve the customer experience.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, and recognize associates; set clear expectations and support staffing and company growth needs.
Build relationships with key stakeholders, coordinate and oversee work assignments, establish goals, measure progress, and address improvement opportunities.
Promote a workplace where associates feel respected, supported, and connected, and develop talent through recognition and mentoring.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
Encourage continuous improvement, learning, adaptability, and the use of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards; additional compensation may include annual or quarterly performance bonuses.
Paid time off and/or paid protected time off usable for vacation, sick leave, holidays, or other purposes, according to job classification and length of employment.