(USA) Coach/Ops Mgr Trainee

Walmart•Tuscaloosa, AL
•$31 - $38•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops store teams, supports customer service, and drives sales and financial performance in a designated store area. The role includes coaching associates, managing operational processes and merchandise presentation, addressing customer concerns, supporting staffing and associate development, and ensuring compliance with company policies and values. The position also requires coordinating assignments and initiatives with stakeholders and promoting continuous improvement, learning, and a workplace culture of belonging. The position is based at 1501 Skyland Blvd E, Tuscaloosa, Alabama. The hourly wage range is $31.25–$38.46, with additional annual or quarterly performance bonuses and possible regional pay-zone or state pay differentials. Walmart describes a broad range of health, financial, leave, education, and other benefits, subject to eligibility and plan terms.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams by training, actively listening, touring stores, providing feedback, and communicating company direction and business objectives.
  • Model and support exceptional customer service, resolve customer needs and complaints, and implement plans to correct service deficiencies and improve the customer experience.
  • Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, and working toward sales and profit goals.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and help meet staffing and growth needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, track progress, and identify improvement opportunities.
  • Ensure compliance with company policies and procedures and support company values, ethics, and the Open Door Policy.
  • Build high-performing teams, promote belonging, develop talent, and foster collaborative and trusting relationships.
  • Support Walmart’s stated goal of becoming a regenerative company through positive community impact, waste elimination, and local giving.
  • Make data-informed decisions that serve customers and members while balancing short- and long-term priorities.
  • Encourage learning, continuous improvement, resilience, and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and possible PPTO for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U tuition, books, and fees paid for eligible education programs, from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Possible regional pay-zone and state pay differentials.
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