(USA) Coach/Ops Mgr Trainee

Walmart • Apple Valley, MN

8h • Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role includes coaching associates through training, store tours, feedback, and clear guidance; communicating business initiatives and company direction; and supporting change efforts and business solutions. It models Walmart's customer service standards, resolves customer issues, supports community outreach, and improves the customer experience. The position monitors financial results, budgets, expenses, merchandise presentation, inventory flow, and operational processes, and develops action plans to meet sales and profit goals and mitigate shrink. It also hires, trains, mentors, recognizes, and supervises associates; coordinates work and stakeholder relationships; supports company policies and ethical standards; and promotes a workplace where associates feel respected, supported, and able to thrive. Associates must complete required trainings and assessments. The position is based at 7835 150th St W, Apple Valley, Minnesota.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, mentor, and develop associates, including setting expectations, assigning duties, providing feedback and recognition, and supporting staffing needs.
• Communicate store operations, technology, merchandising, business initiatives, and company direction to associates; lead change efforts and guide implementation of business solutions.
• Model and support customer service standards, resolve customer needs and complaints, and implement plans to improve service and the customer experience.
• Review profit and loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Build relationships with key stakeholders, coordinate work and initiatives, set objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and uphold the company's mission, values, ethics, and integrity standards.
• Promote belonging, collaboration, continuous learning, and the development and retention of talent.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education programs, including tuition, books, and fees, subject to eligibility requirements.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree