(USA) Coach/Ops Mgr Trainee

Walmart•Cottage Grove, MN

10d•$31 - $38•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams, supports store operations, and drives customer service and financial performance in a designated store area. The role teaches, trains, listens to, and provides feedback to associates; communicates store operations, business initiatives, merchandising, and company direction; and helps implement company changes and business solutions. It models Walmart’s customer service standards and supports initiatives to resolve customer concerns and improve the customer experience. The position reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and develops plans to reduce shrink and achieve sales and profit goals. It hires, trains, mentors, assigns duties to, and recognizes associates; sets expectations; supports a workplace of belonging; and helps meet staffing and development needs. The role also coordinates work with stakeholders, tracks progress toward goals, identifies improvements, promotes continuous learning, and ensures compliance with company policies and standards of ethics and integrity. The position is based at Walmart’s Cottage Grove, Minnesota location. The hourly wage range is $31.25–$38.46, with additional annual or quarterly performance bonuses; some positions may also receive regional pay or a state pay differential. Walmart lists health, financial, paid-time-off, education, and other benefits, subject to eligibility and plan terms.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams by training associates, listening, touring stores, providing feedback, and communicating store operations, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions and achieving business objectives.
Model customer service standards and support customer service initiatives, resolve customer complaints and issues, and implement action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support associate development and staffing needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate objectives, track progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures, and support the company’s mission, values, ethics, and integrity standards.
Promote a workplace of belonging, build collaborative and trusting relationships, communicate effectively, and empower and develop talent.
Make customer-focused, data-informed decisions; support continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts and Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards and annual or quarterly performance bonuses.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Regional Pay Zone pay and state pay differential may apply to certain positions or locations.