(USA) Coach/Ops Mgr Trainee

Walmart•Cedar Falls, IA

11d•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops store teams, supports customer service, and drives the financial performance and sales of a designated store area. The role oversees merchandising, seasonal transitions, inventory flow, operational processes, budgeting, expense control, and plans to mitigate shrink and achieve sales and profit goals. It also supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The position coordinates work with stakeholders, supports business initiatives and change, identifies improvement opportunities, and ensures compliance with company policies, procedures, values, and standards of ethics and integrity. The role is expected to model Walmart’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building inclusive, high-performing teams; communicating effectively; using data to make decisions; supporting continuous improvement and new technologies; and fostering learning and accountability. The hourly wage range is $31.25–$38.46. Additional compensation includes annual or quarterly performance bonuses; certain positions may also receive regional pay-zone compensation or a state pay differential. The role is based at 525 Brandilynn Blvd, Cedar Falls, Iowa. Walmart maintains a drug-free workplace and prohibits illegal drug and alcohol use on the job.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Successfully complete required job trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, train, and coach teams, including touring stores and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer service standards and support customer service initiatives, resolve customer needs and complaints, and develop action plans to address deficiencies.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and develop staffing to meet business needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures, and support the company mission, values, ethics, and integrity standards.
Promote an inclusive workplace and a sense of belonging; build trusting relationships and encourage associates’ development and performance.
Support Walmart’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.
Use data and insights to make decisions, balance short- and long-term priorities, and put customers and members first.
Encourage continuous improvement, learning, resilience, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U tuition, books, and fees paid for eligible education programs, subject to eligibility requirements.
Performance-based bonus awards, including annual or quarterly bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Regional pay-zone compensation or state pay differential for certain positions, where applicable.