Co-Op- Service Readiness Engineer

Exol•Wilmington, MA
•$25 - $32

About The Position

Symbotic is seeking a Co-Op Service Readiness Engineer to support its Maintenance team within Service Operations. The role helps identify and close documentation, technical data, and maintenance-readiness gaps for Symbotic’s robotic automation systems. The Maintenance team supports system performance, reliability, and maintenance at customer sites, helping systems operate safely and efficiently after go-live. The co-op will assist with mechanical and service-readiness projects, review equipment and engineering information used to prepare systems for field support, and work with Product Lifecycle Management data, including Siemens Teamcenter. The position collaborates with Engineering, Supply Chain, Field Service, and Service Readiness partners, while organizing project information and reporting progress, findings, and risks. It also offers hands-on exposure to Symbotic equipment and systems alongside experienced engineers. This is a Spring co-op term from January through May. Up to 20% travel may be required. Students who meet relocation requirements may receive transportation and housing benefits. The posted base pay range is $25.00–$32.45; actual pay may vary based on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401(k), PTO, and/or other benefits.

Requirements

  • Currently pursuing a bachelor’s degree in mechanical engineering or a related engineering field.
  • Mechanical aptitude and an interest in robotics, automation, equipment maintenance, or service engineering.
  • Comfort working with technical systems and engineering data.
  • Strong project execution and organizational skills, including the ability to track details and communicate progress and results.
  • Strong teamwork and communication skills, with the ability to collaborate across engineering and service functions.
  • Curiosity, initiative, and willingness to learn from equipment, technical documentation, and experienced engineers.
  • Valid driver’s license and ability to drive and/or fly to client locations and company headquarters, if travel is required.

Nice To Haves

  • Experience or exposure to PLM tools such as Teamcenter.
  • Previous internship experience in warehouse or manufacturing settings.

Responsibilities

  • Support Service Readiness Engineers in identifying and closing documentation and maintenance-readiness gaps.
  • Assist with mechanical and service-readiness projects for robotics and automation equipment.
  • Review and support equipment, parts, BOM, asset, and service information used to prepare systems for ongoing field support.
  • Support accurate part and engineering information in Siemens Teamcenter and other Product Lifecycle Management data.
  • Collaborate with Engineering, Supply Chain, Field Service, and Service Readiness partners to execute projects and resolve readiness gaps.
  • Organize project information, track execution, and report project progress, findings, and risks to the team.
  • Gain hands-on exposure to Symbotic equipment and systems while working alongside experienced Service Readiness Engineers.

Benefits

  • Transportation and housing benefits for students who meet relocation requirements.
  • Medical, dental, vision, and disability benefits.
  • 401(k).
  • PTO and/or other benefits.
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