Co-Manager
About The Position
The Co-Manager manages store operations and loss prevention, making decisions that affect store performance and profitability. The role is accountable for store and company profitability expectations for sales, shrink, payroll, and expenses. The Co-Manager sales-directs by coaching and motivating employees toward personal and store sales goals, ensures compliance with company operations, policies, and procedures, and treats customers and coworkers with dignity and respect. The position also supports Windsor’s mission and performance standards by working safely and ethically, contributing individually and as part of management, and displaying a friendly, respectful, and optimistic attitude. Duties and responsibilities may change and may include other tasks management considers necessary to maintain store operations.
Requirements
- Minimum of 1 year of retail management experience or 6 months working at a Windsor store.
- Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
- Ability to resolve issues involving customers and associates.
- Effective communication in one-on-one and group settings.
- Ability to access all areas of the store, including the selling floor, stock area, and register area.
- Ability to operate and use equipment necessary to run the store.
- Ability to climb ladders and move or handle merchandise generally weighing 0–25 pounds.
- Ability to work varied hours and days to oversee store operations.
- Ability to stand, walk, observe, communicate, read, move and push regularly or frequently, and count and write accurately to complete documentation.
Responsibilities
- Apply and coach others on 4 Step Selling Techniques.
- Achieve personal sales goals of Black Dot/Gold Star Performance.
- Achieve company KPI goals and expectations.
- Follow loss prevention procedures and control shrink and expenses.
- Clean and maintain good housekeeping.
- Adhere to the Company Dress Code Policy.
- Delegate daily operational duties.
- Assist with training, recruiting, and staffing.
- Enforce and follow company policies, procedures, guidelines, and programs.
- Ensure the work environment is safe and clean at all times.
- Maintain Company Visual Standards.
- Make deposits and hold keys.
- Protect company assets.
- Perform other duties as assigned by management.
- Comply with policies, procedures, work rules, and guidelines.
- Coach and motivate employees to achieve personal and store sales goals.
- Resolve issues as they arise with customers and associates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
