Co-Manager

WINDSOR FASHIONS LLC • Lynnwood, WA

2d • $25 - $27 • Onsite

About The Position

The Co-Manager is the Store Manager’s right hand and partners with the Store Manager to support the store’s mission and achieve productivity goals for sales, shrink, payroll, and expenses. The role helps lead and motivate Assistant Managers and Stylists, while treating team members with dignity and respect.

As part of the sales-directing team, the Co-Manager drives sales and delivers an omni-channel customer experience that builds brand loyalty. The role analyzes KPI reports and other communications, translates results into team behaviors, supports payroll compliance and store operations, and identifies business solutions. The Co-Manager also supports recruiting, networking, onboarding, training, and developing employees; plans staffing and operations; and leads through communication, recognition, coaching, and feedback.

In partnership with the Store Manager, the Co-Manager supports execution of the Windsor Merchandising Directive, maintains store presentation in accordance with Visual Guidelines, follows company policies and procedures, and promotes Windsor values and a culture of respect, care, ownership, and personal commitment. The position involves working varied hours and days to oversee store operations in a fast-paced indoor environment with varying temperatures.

Requirements

• At least 1 year of retail management experience.
• Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
• Ability to think quickly and resolve issues involving customers and associates.
• Effective communication skills in group settings and one-on-one.
• Ability to count, communicate, read, and write in English.
• Ability to access all areas of the store, operate equipment necessary to run the store, climb ladders, and move or handle merchandise or supplies generally weighing 0–25 pounds.
• Flexible and reliable schedule.

Responsibilities

• Partner with the Store Manager to achieve store productivity goals for sales, shrink, payroll, and expenses.
• Drive sales and deliver an omni-channel customer experience that builds brand loyalty.
• Analyze KPI reporting and translate results into behaviors that support store performance.
• Identify business challenges and deliver solutions that create value for the brand.
• Support the Store Manager in finding talent, building a talent pool, and providing an exceptional onboarding experience.
• Plan staffing and store operations in detail, and use reports and communications to support payroll compliance and operational execution.
• Train and develop the team, lead by example, communicate clearly, and foster continuous improvement through recognition, coaching, and feedback.
• Follow Windsor policies and procedures and demonstrate integrity.
• Support execution of the Windsor Merchandising Directive and maintain a neat, clean, and tidy store in compliance with Visual Guidelines.
• Promote Windsor values and foster a culture of respect, care, ownership, and personal commitment.
• Oversee store operations while working varied hours and days.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Vacation, personal, and sick time
• 40% discount on Windsor products year-round, with additional discounts periodically
• Opportunities for development, ongoing training, and potential advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED