CNC Field Service Technician - (Remote Work)

TMG Chicago • Schererville, IN

7h • Remote

About The Position

Morris Group, Inc., through its HFO Chicago division, is seeking a diligent Field Service Technician to install, troubleshoot, repair, and maintain CNC machine tools and controls at customer facilities. The position serves customers in a regional territory and is dispatched daily from the employee’s home. A company vehicle and company-paid fuel are provided for customer travel. Onboarding includes CNC repair and Haas equipment training, with factory certification within the first year. The role reports directly to the Service Manager.

Requirements

• Strong mechanical and electrical proficiency for troubleshooting and repairing CNC equipment.
• Ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.
• Ability to regularly lift 40–50 pounds.
• Ability to work flexible hours and travel and drive frequently throughout a regional territory.
• Ability to use a laptop, smartphone, and various software applications.
• Ability to access all areas of premises, concentrate while prioritizing multiple tasks, and sit for prolonged periods.
• Ability to bend, twist, stoop, reach, and lift moderate-to-heavy materials up to 50 pounds, with assistance from equipment or other employees.
• Ability to frequently use hands and arms; required vision includes close, distance, and peripheral vision, depth perception, and focus adjustment.
• Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, customers, and team members.
• For safety-sensitive work, ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions; and perform precise work requiring hand–eye coordination and fine motor skills.
• For safety-sensitive work, ability to work in industrial environments with noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required PPE.

Nice To Haves

• Demonstrated ability in mechanical or electrical repair, or engineering.
• CNC repair background.
• Experience with software such as Microsoft Office.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls.
• Use online technical documents, manuals, and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customers regarding machine issues, repairs, and installations.
• Promote and perform preventive maintenance on customer machine tool equipment.
• Provide after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the product lines represented by the company.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan, vision and dental coverage, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.
• Company-provided vehicle and company-paid fuel for travel to customer sites.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed