CNC Field Service Technician - (Remote Work)

TMG Chicago • Crown Point, IN

5h • Remote

About The Position

Morris Group, Inc., through its HFO Chicago division, is seeking a Field Service Technician to install, repair, and maintain Haas CNC machine tools and controls at customer facilities. The position is dispatched daily from the employee’s home and requires frequent travel and driving throughout a regional territory. A company vehicle and gas expenses are provided. Training in CNC repair and Haas equipment is included during onboarding, with factory certification expected within the first year. The role reports directly to the Service Manager.

Requirements

• Strong mechanical and electrical proficiency to troubleshoot and repair CNC equipment.
• Ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job, including regularly lifting 40–50 pounds.
• Ability to work flexible hours and travel and drive frequently throughout a regional territory.
• Ability to use a laptop, smartphone, and various software applications.
• Ability to work professionally and responsibly at dynamic job sites with tight timelines, changing priorities, and interaction with customers and team members.
• Ability to access all areas of premises and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods and frequently use hands and arms.
• Ability to bend, twist, stoop, reach, and lift material up to 50 pounds with assistance from equipment or other employees.
• Required vision abilities include close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
• For safety-sensitive work: ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions; and perform precise work requiring hand–eye coordination and fine motor skills.
• For safety-sensitive work: ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required PPE.

Nice To Haves

• Demonstrated ability in mechanical or electrical repair, or engineering.
• CNC repair background.
• Software experience, such as Microsoft Office.

Responsibilities

• Travel to customer sites to install, fix, repair, and maintain machine tool equipment and controls.
• Use online technical documents, manuals, and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customers about machine issues, repairs, and installation status.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Provide after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the company’s represented product lines.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan, vision and dental coverage, and company-paid life insurance.
• 3+ weeks’ vacation to start.
• 10 company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.
• Company vehicle and company-paid gas expenses for travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed