CNC Field Service Technician - (Remote Work)

TMG Chicago • Crown Point, IN

5h • Remote

About The Position

Morris Group, Inc.’s HFO Chicago division is seeking a diligent Field Service Technician to troubleshoot, repair, install, and maintain CNC machine tools and controls at customer facilities. The position supports customers across a regional territory and requires frequent travel and driving. The technician is dispatched daily from home and uses a company-provided vehicle; the company pays for gas expenses. Training in CNC repair and Haas equipment is included in onboarding, with factory certification expected within the first year. The position reports directly to the Service Manager.

Requirements

• Strong mechanical and electrical proficiency for troubleshooting and repairing CNC equipment.
• Ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job, including regularly lifting 40–50 pounds.
• Availability for flexible hours and frequent travel and driving throughout a regional territory.
• Ability to use a laptop, smartphone, and various software applications.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods; perform bending, twisting, stooping, reaching, and lifting of moderate-to-heavyweight materials up to 50 pounds with assistance from equipment or other employees; and frequently use hands and arms.
• Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to work responsibly and professionally at dynamic job sites involving tight timelines, changing priorities, and interaction with customers and team members.
• For safety-sensitive work: ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions, including equipment interiors and elevated areas; and use hand–eye coordination and fine motor skills for precise work.
• Ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required PPE.

Nice To Haves

• Demonstrated ability in mechanical or electrical repair, or engineering.
• CNC repair background.
• Experience with software such as Microsoft Office.

Responsibilities

• Travel to customer sites to install, fix, repair, and maintain machine tool equipment and controls.
• Use online technical documents, manuals, and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customers regarding machine issues, repairs, and installation status.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Provide after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the company’s represented product lines.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan, vision, dental, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.
• Company-provided vehicle and company-paid gas expenses for work travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed