CNC Field Service Technician - (Remote Work)

TMG Chicago • Cedar Lake, IN

3h • Remote

About The Position

Morris Group, Inc.'s HFO Chicago division is seeking a diligent Field Service Technician to support customers using Haas CNC machine tools and rotary products. The technician travels to customer facilities to install, troubleshoot, repair, and maintain machine tool equipment and controls, and provides preventative maintenance, after-sales support, and training. The role is dispatched from the employee's home and involves frequent travel and driving throughout a regional territory. A company vehicle and company-paid fuel are provided. CNC repair and Haas equipment training are included during onboarding, with factory certification within the first year. The position reports directly to the Service Manager.

Requirements

• Ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.
• Ability to meet the physical requirements of the role, including regularly lifting 40–50 pounds.
• Ability to work flexible hours and travel and drive frequently throughout a regional territory.
• Ability to use a laptop, smartphone, and various software applications.
• Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, and interaction with customers and team members.
• Ability to access all areas of premises, sit for prolonged periods, use hands and arms frequently, and perform bending, twisting, stooping, reaching, and lifting.
• For safety-sensitive work, ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight or awkward spaces and elevated areas; and perform precise work requiring hand–eye coordination and fine motor skills.
• Ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required PPE.

Nice To Haves

• Demonstrated ability in mechanical or electrical repair or engineering.
• CNC repair background.
• Experience with software such as Microsoft Office.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls.
• Use online technical documents, manuals, and vendor resources to research machine issues.
• Accurately document and submit information to the office and customers regarding machine issues, repairs, and installations.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Provide after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the product lines represented by the company.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan, vision, dental, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.
• Company-provided vehicle and company-paid gas for work travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed