About The Position

The Certified Medical Assistant functions as a member of the patient care team and contributes to the health management of patients. The role performs patient care activities and accommodative services for clinic patients, often assisting section physicians under the direction and supervision of the Assistant Practice Manager. It has primary responsibility for technical procedures and the operation and care of the department’s nursing unit. The position combines clinical and clerical aspects of the patient encounter, including greeting and registering patients, expediting, scheduling, telephone triage, EHR work-list management, chart preparation and maintenance, filing, rooming patients, surgery scheduling, and pre-authorization or pre-certification. It also provides clinical, technical, and clerical support for scheduling procedures within the clinic and coordinates procedures off-site. The role maintains positive relationships with patients, family members, visitors, and fellow employees. Attendance is an essential function of the job.

Requirements

  • Certification from an accredited medical assistant program, with certification maintained.
  • Current CPR certification.
  • Ability to read and understand medical information and orders.
  • Ability to monitor patient condition.
  • Experience working with the public.
  • Ability to maintain composure in fast-paced and stressful situations.
  • Pleasant attitude and neat appearance.
  • Excellent communication and telephone communication skills.
  • Computer skills or experience.

Nice To Haves

  • Medical office experience is preferred.

Responsibilities

  • Contribute to the health management of patients as a member of the patient care team.
  • Perform patient care activities and accommodative services for clinic patients, often assisting section physicians under the direction and supervision of the Assistant Practice Manager.
  • Maintain primary responsibility for technical procedures and the operation and care of the department’s nursing unit.
  • Greet and register patients; expedite and schedule appointments; perform telephone triage; and manage EHR work lists.
  • Prepare and maintain charts, file records, and room patients.
  • Schedule surgeries and perform pre-authorization and pre-certification tasks.
  • Provide clinical, technical, and clerical support for scheduling procedures within the clinic and coordinate procedures off-site.
  • Maintain positive relationships with patients, family members, visitors, and fellow employees.
  • Meet attendance expectations as an essential function of the job.
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