About The Position

The Certified Medical Assistant works as a member of the patient care team and contributes to patients’ health management. The role performs patient-care activities and support services for clinic patients, often assisting section physicians under the direction and supervision of the Assistant Practice Manager. The position has primary responsibility for technical procedures and for operating and caring for the department’s nursing unit. The role combines clinical, administrative, and clerical support for patient encounters, including registration, scheduling, telephone triage, EHR work-list management, chart preparation and maintenance, filing, rooming patients, surgery scheduling, and pre-authorization or pre-certification. It also supports scheduling clinic procedures and coordinating procedures performed off-site. The position maintains positive relationships with patients, family members, visitors, and coworkers. Attendance is an essential job function.

Requirements

  • Certification from an accredited medical assistant program; certification must be maintained.
  • Current CPR certification.
  • Ability to read and understand medical information and orders.
  • Ability to monitor patient condition.
  • Experience working with the public.
  • Ability to maintain composure in fast-paced and stressful situations.
  • Pleasant attitude and neat appearance.
  • Excellent communication and telephone communication skills.
  • Computer skills or experience.
  • Ability to move, traverse, position oneself, remain stationary, and negotiate steps for up to eight hours per day.
  • Ability to lift, move, and transport patients, equipment, and supplies.
  • Motor coordination and manual dexterity.
  • Articulate speech and visual acuity.

Nice To Haves

  • Medical office experience.

Responsibilities

  • Perform patient-care activities and support services for clinic patients.
  • Assist section physicians under the direction and supervision of the Assistant Practice Manager.
  • Perform technical procedures and operate and care for the department’s nursing unit.
  • Greet patients and perform registration duties.
  • Expedite patient visits and schedule appointments and procedures.
  • Perform telephone triage and manage EHR work lists.
  • Prepare and maintain charts and perform filing.
  • Room patients.
  • Schedule surgeries and complete pre-authorization or pre-certification tasks.
  • Provide clinical, technical, and clerical support for scheduling clinic procedures and coordinate procedures performed off-site.
  • Maintain positive relationships with patients, family members, visitors, and coworkers.
  • Meet attendance expectations.
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