Club Manager

Anytime Fitness•Dallas, TX

10d•Onsite

About The Position

The Club Manager is responsible for the club’s daily operations and helps drive membership and personal training revenue through coaching and key performance indicators. The role focuses on sales, member and prospect experience, staff development, operational administration, and maintaining the club and its equipment. The manager partners with the Lead Manager or Regional Manager, as applicable, to support club success. The position is based in a customer-facing indoor gym with a low to moderate noise level. Annual travel is less than 10%.

Requirements

High school diploma or equivalent required.
Proficiency in MS Office and ability to learn new software.
Excellent organizational and leadership skills.
Outstanding communication and interpersonal abilities.
Ability to prioritize and handle multiple tasks simultaneously.
Proven ability to lead a team and work as a self-starter.
Ability to obtain CPR, First Aid, and AED certifications is required.
Ability to stand, sit, talk, hear, reach, stoop, and kneel as part of job duties.
Must be able to lift 50 pounds.

Nice To Haves

Personal Training Certification.
1–3 years of sales experience preferred.
CPR, First Aid, and AED certifications preferred.

Responsibilities

Drive membership, personal training, and merchandise sales.
Review the daily sales process with club managers to drive sales.
Execute marketing campaigns set by the Marketing Director, including community outreach and involvement.
Post on the club’s social media accounts to enhance engagement, community, and culture.
Focus on member experience, including appropriate follow-up with members and prospects.
Review and ensure follow-up on delinquencies; collect on delinquent member accounts as necessary.
Qualify, inform, inspire, and convert prospects to club members.
Clean and maintain the club and equipment.
Perform weekly bank deposits, till counts, and inventory counts.
Help prevent cancellations and cancel or freeze memberships as necessary.
Audit personal training and client tracking.
Review and approve time-off requests and timecards weekly.
Review and analyze club reports to improve strategies and identify trends.
Grow and sustain the Personal Training department, which may include conducting training sessions as needed.
Attend regular weekly and monthly meetings and training opportunities.
Review and maintain KPIs for the club.
Support team development by leading meetings, setting goals, and completing performance evaluations.
Partner with the Lead Manager or Regional Manager, as applicable, to ensure club success.