Club Manager
About The Position
The Club Manager oversees gym operations to ensure an exceptional “Judgement Free” member experience and a financially successful club. The role leads employees in a positive, motivating manner and provides ongoing assistance with employee training and development. The Club Manager helps deliver superior customer service to members, prospective members, and guests, and promotes a friendly, clean, and welcoming club environment. The position requires basic computer proficiency, frequent physical activity, and the ability to be on call immediately as needed. Compensation is $52,500 per year.
Requirements
- Superior customer service skills, preferably in the fitness industry.
- Exceptional leadership, diplomacy, and listening skills.
- Basic computer proficiency, including Microsoft Suite.
- Hard-working, enthusiastic, and energetic attitude.
- Strong problem-resolution skills.
- Must be at least 18 years of age.
- Must be punctual.
- Must be able to be constantly on call on an immediate, as-needed basis.
- Frequent physical activity is required.
Nice To Haves
- Experience as an Assistant Manager at Planet Fitness is preferred.
- Current CPR certification is recommended.
Responsibilities
- Create and maintain a positive, motivating culture for team members and customers.
- Maintain a friendly, welcoming atmosphere for team members, members, prospective members, and guests.
- Ensure team members follow superior customer service guidelines and provide service to members.
- Keep the club spotlessly clean.
- Recruit, hire, train, and develop high-performing club team members.
- Manage payroll and staff.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training and development
- Bonus based on performance
- Competitive salary
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
