Club Enablement Lead

Walmart•Omaha, NE

5d•$23 - $31•Onsite

About The Position

The Club Enablement Lead helps improve club efficiency and member experience by leading the rollout of tools, technologies, and processes. The role coordinates onboarding during associates’ first 30, 60, 90, and 180 days, facilitates orientation aligned with Sam’s Club values and operational goals, and oversees I-9 documentation and onboarding-protocol compliance. The role reinforces training through daily routines, maintains expertise in club roles, job functions, compliance protocols, and safety standards, and guides associates on systems and operational procedures. It champions change initiatives, builds relationships across teams, and supports engagement, retention, career growth, and a collaborative, people-first club culture through coaching and mentorship. The Club Enablement Lead supports consistent execution across departments and alignment with Sam’s Club strategic goals and values. The position works with teams and business partners to coordinate assignments, communicate and implement processes, monitor results, identify improvements, and support compliance with company policies, ethics, integrity, safety standards, and operational protocols. It models the company’s values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence.

Requirements

At least 6 months of retail experience, including operating front-end equipment such as a cash register.
At least 6 months of customer service experience.
Must be at least 18 years old.

Nice To Haves

Experience leading a front-end team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

Lead rollout of tools, technologies, and processes to improve club efficiency and member experience.
Coordinate onboarding for new associates through their first 30, 60, 90, and 180 days.
Facilitate orientation sessions aligned with Sam’s Club values and operational goals.
Oversee completion of I-9 documentation and ensure compliance with onboarding protocols.
Reinforce training through daily routines and promote continuous learning and operational consistency.
Maintain expertise in club roles, job functions, compliance protocols, and safety standards.
Provide associates with guidance and support on systems, safety practices, and operational procedures.
Champion change initiatives and collaborate across departments to drive adoption and engagement.
Build relationships and trust across teams to strengthen club culture and community.
Support lower turnover and career growth through coaching and mentorship.
Promote associate engagement and retention and foster a collaborative, people-first environment.
Support alignment of club operations with Sam’s Club strategic goals and values.
Monitor and support compliance with safety standards and operational protocols.
Promote consistent execution across departments to enhance member and associate experiences.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and providing advice, feedback, and support to achieve timelines and quality standards.
Develop, communicate, and implement processes and practices in collaboration with managers, co-workers, customers, and business partners.
Analyze information from multiple sources, monitor progress and results, and identify and address improvement opportunities.
Promote compliance with company policies, procedures, and ethics and integrity standards; explain and demonstrate their application, implement related action plans, use the Open Door Policy, and assist management with ethical or compliance issues.
Model respect, integrity, customer and member service, continuous improvement, and support for colleagues through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, with programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards.
Potential premiums of $0.35 to $3.00 per hour in qualifying circumstances.