(USA) Club Enablement Lead

Walmart•Evans, CO

7d•$23 - $31•Onsite

About The Position

The Club Enablement Lead rolls out tools, technologies, and processes that improve club efficiency and the member experience. The role coordinates associate onboarding, helping new associates adapt to club operations, culture, and expectations during their first 30, 60, 90, and 180 days. It facilitates orientation aligned with Sam’s Club values and operational goals, oversees I-9 documentation, and ensures onboarding protocols are followed. The position reinforces training through daily routines and continuous learning, while maintaining expertise in club roles, job functions, compliance protocols, and safety standards. It provides associates with guidance on systems, safety practices, and operational procedures, and supports engagement, retention, career growth, and operational consistency through coaching and mentorship. The Lead champions change initiatives, builds trust and relationships across teams, and collaborates across departments to support adoption and engagement. It helps ensure club operations align with Sam’s Club strategic goals and values, and supports compliance with safety standards and operational protocols. The role leads and participates in teams, coordinates assignments, shares resources and guidance, and helps ensure work quality and timelines. It develops and implements processes in collaboration with managers, coworkers, customers, and business partners; analyzes information, monitors results, and identifies improvements. It also promotes compliance with company policies, procedures, ethics, and integrity standards, and helps management address ethical or compliance issues. The position models the company’s expectations to respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes fostering belonging, communicating positively, developing others, making informed decisions, delivering results, learning, and supporting continuous improvement and change.

Requirements

At least 6 months of retail experience, including operating front-end equipment such as a cash register.
At least 6 months of customer service experience.
Must be 18 years of age or older.

Nice To Haves

Experience leading a front-end team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

Lead the rollout of tools, technologies, and processes to improve club efficiency and member experience.
Coordinate onboarding so new associates adapt to club operations, culture, and expectations during their first 30, 60, 90, and 180 days.
Facilitate orientation sessions aligned with Sam’s Club values and operational goals.
Oversee completion of I-9 documentation and ensure compliance with onboarding protocols.
Reinforce training through daily routines and promote continuous learning and operational consistency.
Maintain expertise in club roles, job functions, compliance protocols, and safety standards.
Guide and support associates on systems, safety practices, and operational procedures.
Champion change initiatives and collaborate across departments to promote adoption and engagement.
Build relationships and trust across teams and strengthen club culture and community.
Support lower turnover and career growth through coaching and mentorship.
Ensure club operations align with Sam’s Club strategic goals and values, and monitor and support compliance with safety standards and operational protocols.
Lead and participate in teams; share resources and information; determine customer needs and business priorities; coordinate assignments; and provide advice, feedback, and support to meet timelines and quality expectations.
Develop, communicate, and implement processes and practices with managers, coworkers, customers, and business partners; analyze information, monitor progress and results, and identify improvement opportunities.
Promote compliance with company policies, procedures, and ethics and integrity standards; guide associates in applying them and assist management in correcting ethical or compliance issues.
Model respect for individuals, integrity, customer and member service, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off and/or protected paid time off, with benefits including parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Additional premiums may apply in specific circumstances.