(USA) Club Enablement Lead

Walmart•Harrisburg, PA

2d•Onsite

About The Position

The Club Enablement Lead leads the rollout of tools, technologies, and processes intended to improve club efficiency and member experience. The role coordinates onboarding so new associates adapt to club operations, culture, and expectations during their first 30, 60, 90, and 180 days; facilitates orientation aligned with Sam’s Club values and operational goals; oversees completion of I-9 documentation; and ensures onboarding-protocol compliance. It reinforces training through daily routines and promotes continuous learning and consistent operations. The role maintains expertise in club roles, job functions, compliance protocols, and safety standards, and guides associates on systems, safety practices, and operational procedures. It fosters associate engagement and retention through collaboration, coaching, mentorship, and relationship-building across teams. The lead champions change initiatives, supports career growth and efforts to lower turnover, monitors compliance, and promotes consistent execution across departments in alignment with Sam’s Club strategic goals and values. The position leads and participates in teams, coordinates work assignments, shares resources and guidance, and helps others adapt to change. It develops and implements processes in collaboration with managers, coworkers, customers, and business partners, monitors results, and identifies improvement opportunities. It also promotes company policies, ethics, and compliance standards, and models the values of Respect for the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is based at the Sam’s Club location at 6781 Grayson Rd, Harrisburg, Pennsylvania. The hourly wage range is $21.00 to $29.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will equal or exceed the applicable minimum wage for the job location.

Requirements

At least 6 months of retail experience, including operating front-end equipment such as a cash register.
At least 6 months of customer service experience.
Must be at least 18 years old.

Nice To Haves

Experience leading a front-end team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

Lead rollout of tools, technologies, and processes to improve club efficiency and member experience.
Coordinate associate onboarding across the first 30, 60, 90, and 180 days.
Facilitate orientation sessions aligned with Sam’s Club values and operational goals.
Oversee completion of I-9 documentation and ensure compliance with onboarding protocols.
Reinforce training through daily routines and promote continuous learning and consistent operations.
Maintain expertise in club roles, job functions, compliance protocols, and safety standards.
Guide and support associates on systems, safety practices, and operational procedures.
Foster associate engagement and retention through coaching, mentorship, collaboration, and relationship-building.
Champion change initiatives and collaborate across departments to drive adoption and engagement.
Support efforts to lower turnover and promote career growth through coaching and mentorship.
Ensure club operations align with Sam’s Club strategic goals and values.
Monitor and support compliance with safety standards and operational protocols.
Promote consistent execution across departments to improve member and associate experiences.
Lead and participate in teams, coordinate work assignments, share resources and information, and support work quality and timelines.
Develop, communicate, and implement processes and practices in collaboration with managers, coworkers, customers, and business partners.
Monitor progress and results and identify and address opportunities for improvement.
Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with addressing ethical and compliance issues.
Model respect, integrity, customer and member service, continuous improvement, and support for others through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Possible hourly premiums of $0.35 to $3.00 in specified circumstances.