(USA) Club Enablement Lead

Walmart•Hudson, NH

11d•Onsite

About The Position

The Club Enablement Lead leads the rollout of tools, technologies, and processes that improve club efficiency and member experience. The role coordinates onboarding so new associates learn club operations, culture, and expectations during their first 30, 60, 90, and 180 days; facilitates orientation aligned with Sam’s Club values and operational goals; and oversees I-9 documentation and onboarding compliance. The Lead reinforces training through daily routines, promotes continuous learning and consistent execution, and maintains expertise in club roles, job functions, compliance protocols, and safety standards. This position guides associates on systems, safety practices, and operational procedures, and fosters a collaborative, people-first workplace that supports engagement, retention, coaching, and career growth. The Lead champions change initiatives, builds trust across teams, supports compliance with safety and operational standards, and helps align club operations with Sam’s Club goals and values. The role also leads and participates in teams, coordinates work, communicates and implements processes, monitors results, identifies improvement opportunities, and supports compliance with company policies, ethics, and integrity standards. The position models the values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. It is based at 7 Walmart Blvd, Hudson, NH. The hourly wage range is $22.50 to $30.50, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Walmart and its subsidiaries maintain a drug-free workplace and prohibit illegal drugs and alcohol on the job.

Requirements

At least 6 months of retail experience, including operating front-end equipment such as a cash register.
At least 6 months of customer service experience.
Must be 18 years of age or older.

Nice To Haves

Experience leading a front-end team.
Supervisory experience, including hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

Lead the rollout of tools, technologies, and processes to improve club efficiency and member experience.
Coordinate onboarding for new associates through their first 30, 60, 90, and 180 days, and facilitate orientation aligned with Sam’s Club values and operational goals.
Oversee I-9 documentation and ensure compliance with onboarding protocols.
Reinforce training through daily routines and promote continuous learning and consistent operations.
Maintain expertise in club roles, job functions, compliance protocols, and safety standards.
Guide and support associates on systems, safety practices, and operational procedures.
Foster a collaborative, people-first environment that supports associate engagement and retention.
Champion change initiatives and collaborate across departments to encourage adoption and engagement.
Build relationships and trust across teams to strengthen club culture and community.
Coach and mentor associates to support career growth and lower turnover.
Ensure club operations align with Sam’s Club strategic goals and values, and support compliance with safety standards and operational protocols.
Promote consistent execution across departments to improve member and associate experiences.
Lead and participate in teams by sharing resources and information, identifying customer needs and business priorities, coordinating work assignments, and supporting timelines and work quality.
Develop, communicate, and implement processes by collaborating with managers, co-workers, customers, and business partners; analyzing information; monitoring results; and identifying improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; support action plans and help management address ethical or compliance issues.
Model respect, integrity, customer and member service, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit program, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.