(USA) Club Enablement Lead

Walmart • Springfield, MO

12d • Onsite

About The Position

The Club Enablement Lead leads the rollout of tools, technologies, and processes to improve club efficiency and member experience. The role coordinates onboarding for new associates, including support during their first 30, 60, 90, and 180 days, facilitates orientation aligned with Sam’s Club values and operational goals, and oversees I-9 documentation and onboarding compliance. The lead reinforces training through daily routines and promotes continuous learning and consistent operations.

The position maintains expertise in club roles, job functions, compliance protocols, and safety standards, and provides associates with guidance on systems, safety practices, and operational procedures. It fosters a collaborative, people-first environment, builds trust across teams, supports associate engagement and retention, and promotes career growth through coaching and mentorship. The role champions change initiatives and works across departments to encourage adoption and strengthen club culture.

The lead supports alignment with Sam’s Club strategic goals and values, monitors compliance with safety standards and operational protocols, and promotes consistent execution across departments. The position also leads and participates in teams, coordinates assignments, supports work quality and timelines, develops and implements processes, monitors results, identifies improvement opportunities, and promotes company policies, ethics, and compliance. It models Walmart values and helps others adapt to change while serving customers and members.

Requirements

• At least 6 months of retail experience, including operating front-end equipment such as a cash register.
• At least 6 months of customer service experience.
• Must be 18 years of age or older.

Nice To Haves

• Experience leading a front-end team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Lead the rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinate onboarding and support for new associates during their first 30, 60, 90, and 180 days.
• Facilitate orientation sessions aligned with Sam’s Club values and operational goals.
• Oversee completion of I-9 documentation and ensure compliance with onboarding protocols.
• Reinforce training through daily routines and promote continuous learning and operational consistency.
• Provide associates with guidance and support on systems, safety practices, and operational procedures.
• Champion change initiatives and collaborate across departments to drive adoption and engagement.
• Build relationships and trust across teams to strengthen club culture and community.
• Support associate engagement, retention, and career growth through coaching and mentorship.
• Ensure club operations align with Sam’s Club strategic goals and values.
• Monitor and support compliance with safety standards and operational protocols.
• Promote consistent execution across departments to enhance member and associate experiences.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work assignments, and supporting timelines and quality.
• Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring progress, and identifying improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with correcting ethical and compliance issues.
• Model respectful, inclusive, collaborative, and accountable conduct and support others through change and continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
• Performance-based bonus awards.
• Potential hourly premiums, depending on schedule, facility, season, or work performed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed