(USA) Club Enablement Lead

Walmart • Hudson, NH

13d • $23 - $31

About The Position

The Club Enablement Lead leads the rollout of tools, technologies, and processes intended to improve club efficiency and the member experience. The role coordinates onboarding so new associates adapt to club operations, culture, and expectations during their first 30, 60, 90, and 180 days; facilitates orientation aligned with Sam’s Club values and operational goals; and oversees I-9 documentation and onboarding compliance.

The role reinforces training through daily routines, promotes continuous learning and operational consistency, and maintains expertise in club roles, job functions, compliance protocols, and safety standards. It guides associates on systems, safety practices, and operational procedures while fostering engagement, retention, collaboration, and a people-first workplace. The lead champions change initiatives, builds trust and relationships across departments, and supports career growth through coaching and mentorship.

The position helps ensure club operations align with Sam’s Club strategic goals and values, monitors and supports compliance with safety standards and operational protocols, and promotes consistent execution across departments. It leads and participates in teams, coordinates work assignments, shares resources and feedback, develops and implements business processes, monitors results, and identifies improvement opportunities. It also demonstrates and supports company policies, ethics, and integrity standards, and assists management in addressing ethical and compliance issues.

Requirements

• At least 6 months of retail experience, including operating front-end equipment such as a cash register.
• At least 6 months of customer service experience.
• Must be at least 18 years of age.

Nice To Haves

• Experience leading a front-end team.
• Supervisory experience, including hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

• Lead rollout of tools, technologies, and processes to improve club efficiency and member experience.
• Coordinate new-associate onboarding across the first 30, 60, 90, and 180 days.
• Facilitate orientation aligned with Sam’s Club values and operational goals.
• Oversee completion of I-9 documentation and compliance with onboarding protocols.
• Reinforce training through daily routines and promote continuous learning and operational consistency.
• Provide associates with guidance on systems, safety practices, and operational procedures.
• Champion change initiatives and collaborate across departments to support adoption and engagement.
• Build trust and relationships across teams and strengthen club culture.
• Coach and mentor associates to support retention and career growth.
• Support alignment of club operations with Sam’s Club strategic goals and values.
• Monitor and support compliance with safety standards and operational protocols.
• Coordinate and execute team assignments, share resources and information, and provide advice, feedback, and support to meet timelines and quality expectations.
• Develop, communicate, and implement processes and practices with business partners; monitor progress and results and identify improvement opportunities.
• Demonstrate and promote company policies, procedures, ethics, and integrity standards; assist management with correcting ethical and compliance issues.
• Model company values and support a workplace where associates feel supported, connected, and able to thrive.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefit, covering tuition, books, and fees for eligible full-time and part-time associates.
• Performance-based bonus awards.
• Additional premiums may apply in specific circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed