Closing Team Leader

Target • Vestal, NY

4d • $23 - $39

About The Position

The Closing Team Leader leads the store’s closing team, maintaining guest service and store operations through the end of the business day. The role builds a guest-first culture, supports sales growth and profitability, develops team members, and ensures closing routines and store readiness are carried out. The leader works across business areas, partnering with store leadership to deliver business results and prepare the store for the next day.

This is a full-time role, though hours are not guaranteed at 40 per week and may fluctuate based on business needs. The schedule is flexible and may include nights, weekends, holidays, and peak shopping periods. The work is active and physically demanding, involving mobility throughout a shift, climbing ladders, handling merchandise, and potentially working in varying temperatures and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; schedule may include nights, weekends, and holidays.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to interact with and help guests and fellow team members; thrive in an active, physically demanding environment that requires teamwork, flexibility, and creative problem-solving.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Demonstrate inclusivity and create equitable experiences by valuing diverse voices and approaches.
• Model, train, and coach team members to deliver service standards and prioritize the guest experience.
• Understand how each business area contributes to sales growth and total store profitability.
• Lead execution of onboarding, learning, and best practices; develop and coach team members to close skill gaps.
• Problem-solve and prioritize across business areas to execute store strategies and achieve sales and business goals while prioritizing guests.
• Communicate and collaborate with leaders about sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining guest-focused routines and ensuring departments are zoned, in stock, and appropriately signed and labeled for the next day.
• Use business planning tools to communicate priorities and updates to store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support onboarding and learning, establish clear expectations with leaders, and hold team members accountable, sharing performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes; address store emergency and compliance needs.
• Model and enforce ethical conduct, safety, and compliance expectations.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, and timely and accurately reporting and investigating injuries.
• Model welcoming guest interactions, help guests with their needs, and thank them for shopping at Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders and returns, and maintain compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED